Customer service - Contact us


Our Headquarters

European Audiovisual Observatory
76 Allée de la Robertsau
67000 STRASBOURG
FRANCE

Tel. : +33 (0) 3 90 21 60 00
Fax : +33 (0) 3 90 21 60 19

Switchboard operating hours:
09:00 - 12:15
14:00 - 18:00

The secretariat of the European Platform of Regulatory Authorities (EPRA) is also housed in our headquarters.

Feel free to email us with any questions regarding a product or an order, or to report a malfunction on the site. We will reply as soon as possible.

Online Services

IRIS e-Newsletter

Legal Observations of the European Audiovisual Observatory

> Database IRIS Merlin 

Database on legal information relevant to the audiovisual sector in Europe

> AVMSDatabase

Database on the transposition of the AVMS Directive into national legislation

Database LUMIERE

Database on admissions to films released in Europe

Database LUMIERE VOD

The European film directory on European films available on VOD services in Europe

> Database MAVISE

Database on TV and on-demand audiovisual services and companies in Europe