Customer service - Contact us


Our Headquarters

European Audiovisual Observatory
76 Allée de la Robertsau
67000 STRASBOURG
FRANCE

Tel. : +33 (0) 3 90 21 60 00
Fax : +33 (0) 3 90 21 60 19

Switchboard operating hours:
09:00 - 12:15
14:00 - 18:00

The secretariat of the European Platform of Regulatory Authorities (EPRA) is also housed in our headquarters.

Feel free to email us with any questions regarding a product or an order, or to report a malfunction on the site. We will reply as soon as possible.

Online Services

IRIS e-Newsletter

Legal Observations of the European Audiovisual Observatory

> Database IRIS Merlin 

Database on legal information relevant to the audiovisual sector in Europe

> AVMSDatabase

Database on the transposition of the AVMS Directive into national legislation

Database LUMIERE

Database on admissions to films released in Europe

> Database MAVISE

Database on TV and on-demand audiovisual services and companies in Europe